Equipment Rental Policies
Rental Periods
- 4 Hours - not available for overnight rentals, must be completed in a single working day. We allow 1 additional hour for travel time.
- 1 Day - 24 consecutive hours from time of rental to time of return. 8 hours of run time allowed on metered machines. Any overtime will be charged at the prorated rate.
- 1 Week - 7 consecutive days from time of rental to time of return. 40 hours of run time allowed on metered machines. Any overtime will be charged at the prorated rate.
- 4 Weeks - 28 consecutive days from time of rental to time of return. 160 hours of run time allowed on metered machines. Any overtime will be charged at the prorated rate.
- Week-end - Weekend rentals are charged at a 1 Day rate. You can pick the item up any time between 7:30 am until 12:00 pm on Saturday and keep it until Monday at 8:00 am. This rate allows for 8 hours of run time on metered machines. Any overtime will be charged at the prorated rate.
Payment
Payment is due at time of rental unless you have an open account with us. We
accept most major credit cards (Visa, Mastercard, Discover, American Express),
cash, checks and money orders.
Identification
A valid driver’s license or photo ID is required at time of rental.
FTV
FTV covers loss or damage by fire, theft or vandalism.
FTV is not insurance and does NOT protect customer for liability to others
arising out of possession or operation of the equipment. Unless customer
provides proof of liability insurance with Cat Trax Rentals listed as loss
payee, customer agrees to pay FTV fee, which is a
percentage of the rental fee. Customer is responsible for 50% of replacement value. Loss or damage
NOT waived due to the following instances: overloading, exceeding the rated
capacity, misuse, improper use or abuse; striking overhead objects; equipment
rollover or upset; neglect, lack of lubrication or improper servicing;
exposure to radioactive, contaminated or other hazardous material; failure of
tires and tubes under ANY circumstance; operation for any illegal purpose, or
any illegal manner or in violation of any law or ordinance; use or operation of
equipment by any person other than rental customer; altering the equipment to be
used in a manner in which it was not designed; damage caused by boom or mast
damage from overloading or from the collision by striking of other objects when
the boom or mast is in motion; damage during the loading, unloading or
transportation of the equipment; caused by dishonesty of customer, their
employees or persons to whom the equipment is entrusted; caused by third parties
or during unauthorized use of the equipment; loss due to mysterious
disappearance of equipment. Tires on equipment or trailers are not covered by
the FTV fee – please see discussion on Tires below.
Availability/Reservations
We encourage you to reserve the item you will be needing as soon as your plans
will allow, so that we will have what you need when you need it. We ask that you
let us know as quickly as possible if you have an item reserved and your plans
change.
Delivery and Pick-up
Delivery and pickup are available at reasonable
rates. The rates are determined based on the mileage from the Cat Trax Rentals
location.
Responsibility
The customer is responsible for the item(s) rented from the time of delivery
or pickup until the time of return.
Fuel
Items requiring the use of fuel are full when you receive them. Please fill
them with the proper fuel prior to pickup or return. Due to our small fuel
capacity we charge a premium for refueling items upon return.
Tires
Tires are the customer’s responsibility. Tires are not covered by the Damage
Waiver. Please inspect the tires prior to leaving the rental yard. If you have a
flat you must have the tire repaired or replaced prior to the return of the
item.
Note: These policies do not supersede what is stipulated in the signed rental contract.